BETRIVERS.ca Terms of Service
Last Updated: June 29th, 2023
1. INTRODUCTION
This Terms of Service Agreement ("Agreement") is an agreement between you ("you" or "user"), and Rush Street Interactive Canada, ULC, and its affiliated entities (collectively "RSI", "Company", "we", or "us"). This Agreement governs our operation and offering of, and your access to and use of, the BetRivers® online casino and sportsbook, whether accessed via computer or mobile device at on.betrivers.ca or via a mobile application or any other technology (collectively, the "Services"). By using our Services, you agree to be bound by the Terms of Service and the Privacy Policy located at here. (our "Privacy Policy"), which sets out our personal information gathering and dissemination practices.BY CHECKING OR CLICKING THE "I ACCEPT THESE TERMS" BOX OR BUTTON OR USING THE SERVICES, YOU CONFIRM THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS AGREEMENT, YOU MUST NOT CHECK OR CLICK THE "I ACCEPT THESE TERMS" BOX OR BUTTON, AND YOU ARE NOT PERMITTED TO USE THE SERVICES.
Rush Street Interactive Canada ULC is authorized to provide the online casino Services in the Province of Ontario under a license issued by the Gaming Regulator. iGaming Ontario (iGO) has contracted RSI to operate the Services. By entering into this Agreement, you acknowledge that RSI may exercise any of iGaming Ontario's rights and fulfill any of iGaming Ontario's obligations under this Agreement. When using particular services or features or making purchases on the Services, you shall be subject to any posted guidelines or policies applicable to such services, features or purchases that may be posted from time to time. All such guidelines or policies are hereby incorporated by reference into this Agreement. We reserve the right to change, modify, or amend these terms at any time, and at our discretion, to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes. In the event we make changes to these terms, we will notify you and obtain your consent before you use our Services. You can obtain a copy of these Terms and our Player Protection policy at any time by emailing our Player Support services team at ONsupport@betrivers.ca.
Please play responsibly. Open to adults nineteen (19) years or older in Ontario only
BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ OUR TERMS OF SERVICE, UNDERSTAND THEM AND AGREE TO ALL OF THE TERMS AND CONDITIONS IN OUR TERMS OF SERVICE.
2. DEFINITIONS
"Gaming Regulator" means Alcohol and Gaming Commission of Ontario
"Gaming Jurisdiction" means the Province of Ontario.
"Player support team email" means ONsupport@betrivers.ca.
"License Account Holder" means Rush Street Interactive Canada, ULC. "License Account Holder Address" means 1969 Upper Water Street Suite 1300 McInnes Cooper Tower - Purdy's Wharf Halifax, NS B3J 3R7
3. GRANT OF RIGHTS
3.1. We grant you a limited, revocable, non-exclusive, non-transferable right to access and use our Services for your personal use as long as you do not violate any aspect of these Terms of Service or applicable law, including our intellectual property and other proprietary rights in and to the Services or the intellectual property rights of another party. We reserve the right to terminate or limit your access to our Services and/or the licenses granted herein for any reason (or no reason) and in our sole discretion.3.2. You agree that you will not copy, attempt to reverse engineer, modify, translate, or disassemble our Services in whole or in part. You may not use or export or re-export our Services except as permitted under the law of Canada.
3.3. We reserve the right to, at any time, temporarily or permanently, modify or discontinue any features associated with the Services with or without notice and for any reason, including performing maintenance, repairs, or upgrades. We (and our licensors) remain the sole owner of all rights, title, and interest in the Services. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period.
4. REGISTRATION; ELIGIBILITY
4.1. Account Creation. In order to participate in casino games, sports wagering, and Promotions offered through the Services, you are required to become a registered account holder. You may apply and register for only one account for the Services (the "Account"), and you must register using your own legal name. You may never access or use the Services through another person's Account or permit any other person to access or use the Services using your Account. You also may not sell, transfer, purchase, lease, license, lend, or share your Account or the Account of any other person. You must be at least nineteen (19) years of ("Legal Age") in order to register and use the Services. You agree to provide true, current, complete, and accurate information as requested, and to update that information as soon as possible after any information changes. You agree that you will create an Account, and that all transactions made will be made by you, on your behalf. You represent that you will not act for or on behalf of anyone other than yourself when creating an Account or engaging with the Services. We reserve the right in our sole discretion to request proof of age or re-confirm such information from you at any time. We may terminate your Account and prohibit you from using the Services if proof of age is not provided or if we suspect that you are not at least the Legal Age.4.2. Account Verification. When you apply for an Account, we will ask you to provide your personal information, including, as we may require in our sole discretion, your name, email address, physical address, date of birth, gender, industry, job title, and/or driver's license (or other government-issued ID) information. We may also give you the option to provide your Rush Rewards and affiliated license holder (or similar Company loyalty program) account numbers, if any, to accelerate your registration to the Services. When you wish to fund your Account to participate in casino or sportsbook games offered through the Services, we will also ask you for financial account/deposit and withdrawal method details. You represent and warrant that all information that you provide to us at any time, whether during the Account application process, in connection with funding your Account, in response to any security check or age/location verification, as well as in any information posted through the Services (e.g., in chat rooms, your profile pages), or otherwise in connection with your Account, is complete, accurate, and not misleading. You further agree to inform us immediately if there is any change to such information.
4.3. At any time during the registration process or thereafter, we may also ask you to provide supporting documents including, but not limited to, (a) a copy of your driver's license (or other government-issued ID), (b) a selfie picture, which may also include you holding a copy of certain identifying documentation or other information, (c) proof of your address such as a utility bill or bank statement, and (d) proof of your financial account/deposit and withdrawal method. In our sole discretion, we may ask that you provide notarized copies of these documents as an additional layer of verification. You hereby expressly consent to our verification (including through third-party verification services) of all information you provide during the Account registration process or thereafter during your use of the Services.
4.4. You acknowledge and agree that, in order for us to confirm the accuracy of all Account registration details you provide to us, we or a service provider on our behalf will carry out a verification check to confirm your identity, age, and whether you appear on any state and federally-maintained lists that indicate you may not legally or safely use our Services. If our verification check is unable to verify that you are nineteen (19) years of age or over or is unable to verify any other detail provided by you, you will be unable to register for the Services. You expressly consent to our performance (directly or through our third-party service providers) of background checks on you in order to verify your identity, history, or any other information you have provided to us. These background checks may vary on a case-to-case basis but could include credit checks and/or general background investigations. We are not obligated to advise you when we perform a background check or the nature of any particular investigation.
4.5. Issue of Account. Upon our verification and approval of all your application information, we will issue you an Account for participation in casino games, sports wagering, and Promotions through the Services. In the event you do not complete any request for information or documents, or we are not satisfied for any reason, in our sole discretion, with any information provided, we may refuse to grant you an Account, or we may suspend or terminate your existing Account. In such an event, to the fullest extent permitted by law, we will only refund deposits you have made in your Account (unless otherwise prohibited by the Act or Regulations); we will not be obligated to refund any Bonus Money (as defined in Section XII) or winnings (whether or not resulting from wagers of Bonus Money or unrestricted funds on-deposit in an Account).
4.6. Password. You will create a password for your Account on the Services. You are responsible for maintaining the confidentiality of the password and Account and are fully responsible for all activities that occur under your password and Account. You agree to (i) immediately notify the Company of any unauthorized use of your password or Account or any other breach of security; and (ii) exit from your Account at the end of each session. You agree to be responsible for all actions resulting from the use of your Account on the Services, including actions resulting from unauthorized use of your Account prior to you taking steps to prevent such occurrence by changing your password and notifying the Company.
4.7. Eligibility. Participation in the Services is open only to residents of those jurisdictions where participation is not prohibited by law, including by way of age. The Services are open to you only if you are the legal age of majority in the jurisdiction in which you reside. You cannot participate in the Services under any circumstances if you are not at least nineteen (19) years of age.
4.8. You agree to the Terms of Service and confirm that you are 19+ years old and your registration information is accurate. You acknowledge that you are prohibited from allowing anyone else to access your Account. You do not have a Gaming Regulator license, permit, registration or other authorization that prohibits you from placing casino games or sports wagers via this website or application. You are not otherwise prohibited from, and do not have a conflict of interest relating to, placing casino games or sports wagers via this website or application; for example, only, athletes, coaches, referees, team owners, and team employees are prohibited from participating in casino or sports wagering games and Promotions offered through the Services in any game or event with which they are associated. Additionally, employees and household members of RSI and its third-party service providers, and their respective affiliated entities, are prohibited from participating in casino or sports wagering games and Promotions offered through the Services.
4.9. You understand and agree that we are unable to provide you with any legal advice or assurances, and we make no representation or warranty, in respect of the legality of your use of the Services. You are solely responsible for confirming that your registration with, and use and continued use of, the Services complies with all digital assets, including if laws that apply to you. You represent, warrant, and agree to ensure that your use of the Services will comply with all applicable laws and regulations. Please consult your own legal counsel if you have any questions about the legality of your use of the Services.
5. ACCOUNT CREDENTIALS
5.1. When opening an Account with us, you must choose your own unique screen name, and password. You assume responsibility for ensuring that neither your screen name nor your password constitute your real name (or any part thereof) or disclose any personal information about you. We reserve the right to change your screen name at any time and for any reason in our sole discretion, and we will notify you of any change made via email.5.2. Your email address or screen name will be your username for the Services. You will use your username and password each time you login to the Services. Please select a strong, unique password, which is less likely to be guessed or discovered by others. You are solely responsible for ensuring that your username and password are kept secure and confidential at all times, and that you protect their secrecy and confidentiality. You are responsible for all usage and activity on your Account, including but not limited to all financial transactions such as deposits and wagers made using these login details and/or your Account, and all postings and comments through the Services, including by any person who uses your registration information, with or without authorization, or who has access to any computer or device on which your Account resides or is accessible. Any unauthorized use of your login details shall be your sole responsibility and will be deemed as your activity. If you lose or forget your username and/or password, or if you are concerned that a third party is aware of them, please contact us immediately. If you have reason to believe that your Account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your username and/or password), you must promptly change the affected registration information by using the update mechanism available through the Services. To the fullest extent permitted by law, we will not be liable to you for any loss that you may incur as a result of an unauthorized person accessing your Account, and we accept no liability resulting from its unauthorized use, whether fraudulent or otherwise.
5.3. You can elect, at your option, for "strong authentication" of your Account during the Account registration process. With strong authentication, each time you wish to log in to your Account, you will receive an email message from us containing a temporary PIN number. You must then enter that PIN during Account login in order to access your Account.
5.4. In the event that you forget your password, or that your password becomes, or you suspect that it may become, known to any unauthorized person, you will immediately notify us of such event. You may reset your password at any time by clicking on any "lost password" link available through the Services, after which, we will send a password reset link to your email address on file. By clicking on that password reset link, and by correctly answering two security questions we have on file for you, you will be able to select a new password. We will confirm each successful password reset via email to your email address on file.
5.5. After three consecutive incorrect Account login attempts, your Account will be locked until you either reset your password or contact Player Support for further assistance. However, you may bypass the lockdown period by resetting your password as specified in Section 6.4.
6. DORMANT ACCOUNTS; ABANDONED ACCOUNTS
6.1. Your Account will be deemed a "Dormant Account" in the event you fail to use your Account for a single continuous period of 365 days or more. Use of your Account may consist of playing one or more of the games on the Services.6.2. After your Account has been deemed a Dormant Account and has subsequently been dormant for an additional calendar month, your Account shall be deemed an "Abandoned Account" and closed at a time solely determined by Company. We retain at all times absolute control over the issuing, maintenance, suspension and/or termination of all Accounts, including dormant Accounts. To the fullest extent permitted by law, our decision in any matter relating to any player's Account and use of the Services is final.
6.3. In the event that you return to the Services in order to carry out any one of the previously stated activities and your Account has been previously deemed either a Dormant Account or an Abandoned Account, please contact our customer service team via email at ONsupport@betrivers.ca for a review of your Account.
7. TERMINATION; DISCONTINUATION OF SERVICES
This Agreement is effective unless and until terminated by either you or the Company.7.1. Voluntary Account Closure. To close an online gaming Account, the registered Account holder must contact the Player Support team via email, Live Chat, or phone. The Player Support Agent will then verify the reason the player wishes to close their Account as well as their security answers. It can take approximately forty-eight (48) hours for the Account to close. A confirmation email will automatically be sent to the player. If a registered Account holder requests their previously closed Account to be re-opened, the player should contact the Player Support team via email, Live Chat, or phone. The Player Support Agent will then verify their security answers and view the initial reason for closure. The Player Support team will request the Account holder to upload a photo of their valid government issued photo ID in chat. Once completed, a Player Support Agent will inform the player that the open request is pending management review, which will be completed within forty-eight (48) hours. A confirmation email will automatically be sent to the player once the Account is re-opened.
7.2. Company Account Termination. The Company also may terminate or suspend this Agreement and your Account at any time and for any reason, without notice, and accordingly deny you access to the Services, including without limitation, if the Company determines in its sole discretion that you fail to comply with any term of this Agreement or that your use of the Services is harmful to the interests of another user or the Company. In the event that we terminate your Account under this provision without regard to a breach of these Terms by you, to the fullest extent permitted by law, we will only refund the unrestricted (i.e., withdrawable) cash balance of your Account to you, but not any Bonus Money in your Bonus Bank (as defined in Section XII) then-remaining unconverted to cash.
7.3. Additionally, if we determine, in our sole discretion, that you are in breach of any of the Terms, or otherwise believe that your use of the Services is fraudulent, illegal or improper, including but not limited to through financial fraud or wrongdoing (e.g., improper chargebacks, transactions with no clear legal purpose, etc.), multiple Accounts, use of "bots" or "robots", abusive behavior to other players or our employees, identity fraud, or any other improper use of an Account, we have the right to take any or all of the following actions. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU ACKNOWLEDGE AND AGREE THAT WE AND OUR THIRD-PARTY SERVICE PROVIDERS WILL HAVE NO LIABILITY TO YOU OF ANY KIND FOR TAKING ANY OF THE FOLLOWING ACTIONS:
A. Issuance of a warning to you;
B. Immediate, temporary, or permanent termination of your right to use the Services;
C. Immediate, temporary, or permanent removal of any of your User Content (as defined in Section XVII) from the Services;
D. Forfeiture of any deposits, Bonus Money, and/or winnings resulting from wagers in your Account in the event of fraudulent activity, as directed by the Gaming Regulator pursuant to the applicable Act and Regulations;
E. Disclosure of such information regarding your breach of the Terms to law enforcement authorities or third-party complainants, including our third-party providers, as we reasonably feel is necessary or required; and/or
F. Disclosure of your identity to any third party who is claiming that any of your User Content constitutes a violation of their intellectual property rights, right to privacy, or other legal rights.
7.4. At all times, we retain the right to offset, recoup, and/or recover monies from your Account to satisfy payment for transaction(s) returned by your bank unpaid (other than for reasons of third-party fraud). You expressly authorize us to take these acts and you acknowledge and agree to forfeit any deposits, Bonus Money, and/or winnings resulting from wagers held in your Account to accomplish this purpose. You agree and instruct that we may obtain and use consumer reports about you on an ongoing basis to review and enforce your continuing compliance with these Terms and Conditions. You further authorize us to obtain reporting and other documentation from third parties, as necessary for us to meet legal obligations relating to your Account and as necessary to prevent fraud.
7.5. The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Except as otherwise expressly stated in this Agreement, you agree that the Company shall not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services.
7.6. Upon suspension or termination of an Account, we will retain all records and information associated with such Account for at least as long as necessary to comply with all requirements of the Act and Regulations.
You should be aware that if you breach any of the Terms, you may also be committing a legal offense, and you may be subject to legal action, including prosecution. We reserve the right to cooperate with law enforcement and other regulatory authorities, including the Gaming Regulator, in investigating claims of suspicious or presumed illegal activity on the Services.
All provisions of this Agreement that, by their nature, are intended to survive termination of this Agreement shall survive.
8. ANTI-MONEY LAUNDERING
We strictly abide by anti-money laundering rules and regulations, which require us to report you to authorities if we suspect or know that any of your transactions through the Services (i) involve funds derived from illegal activities, (ii) are intended to conceal funds from illegal activities, or (iii) involve the use of our Services to facilitate criminal activity. We will keep a secure online list of all registered players, and we will report any suspicious behavior to the relevant law enforcement and regulatory authorities.9. RESPONSIBLE GAMING
You may self-regulate your use of the services through the BetRivers (Ontario) self-exclusion and limit-setting programs.BetRivers self-exclusion functionality allows you to completely exclude yourself from only BetRivers services (Ontario) for a period of six (6) months, one (1) or five (5) years. In addition to and separate from the self-exclusion functionality, BetRivers allows you to set responsible gaming limits for the services on BetRivers only, including deposit limits, spending limits, and time limits, and/or self-suspend your participation in casino or sports wagering games offered through the Services for a designated time period of at least seventy-two (72) hours (a "Cool-Off Period") as detailed at: https://www.BetRivers.ca/?page=my-account&subpage=responsible-gaming#resplimit-cooldown.
Please play responsibly. If you have questions or concerns about your gambling or someone close to you, please contact ConnexOntario at 1-866-531-2600 to speak to an advisor, free of charge.
10. WAGERING; GAME RULES
10.1. Wagers may only be placed through your Account. We do not accept wagers in any other form or by any other means. We reserve the right to refuse any wager, in whole or in part, in our sole discretion. We also reserve the right in our sole discretion to set maximum and minimum wager amounts and to update or change these amounts at any time.10.2. We reserve the right to refuse or limit any wager(s) attempted to be placed by a player at our sole discretion and for any reason. In circumstances where a wager is deemed to be or is declared void by us, any sum deducted from your Account in relation to that specific wager shall be re-credited to your Account. Should we decide to waive any rule for the benefit of any player, it shall only be for that one instance and shall not set a precedent for the future.
10.3. In the event of an incomplete game players are provided an opportunity to the complete the incomplete game by re-visiting the game. Players will be required to complete an incomplete game prior to participating in a new instance of the same game.
10.4. If you encounter a game or system fault, you may visit the BetRivers Help Center to access troubleshooting steps. Any incomplete game rounds or sports wagers, whether due to a game or system fault, are also periodically reviewed with the game/sportsbook suppliers and attempted to be fully resolved and completed through replay options or other means. If after all reasonable means are exhausted and game outcomes are not recoverable, your wager will be refunded to you. If you do not notify us of an unresolved or undecided wager on your account, RSI will attempt to resolve the wager with the game/sportsbook suppliers fairly. We reserve the right to resolve the incomplete game round and credit a win amount or refund a wager.
10.5. Wagers will only be validated and accepted by us if they are accepted by our server located in the License Account Holder data center located in the Gaming Jurisdiction, in accordance with the Gaming Regulator, and made in accordance with both these Terms and the rules applicable to each individual game. Until our server actually accepts a valid wager made by you, all communications from you, and all information displayed through the Services, will be non-binding.
10.6. Rules for each of the casino or sports wagering games on the Services, including pay tables, will be available to you through the Services at all times before and during game play. It is your responsibility to read and understand the rules of each game before you play, and you agree to abide by all such rules. All game rules are hereby incorporated by reference into these Terms. The speed of connection or processor may have, or appear to have, an effect on the games.
10.7. We reserve the right, in our sole discretion, to make changes to the payout rates and pay tables applicable to the games available through the Services. The pay table for each slot game can be viewed by clicking on the Help / Pays (or similar language) button on the button panel for each slot game. The pay tables for the non-slot games (table, card, etc.) can be viewed by clicking on any button that reads "pay table" (or similar language); however, if no pay table button is viewable from the game, then by selecting a button or icon with the word "Help" on it. It is your responsibility to note the payout rate and pay tables applicable to each game in each session prior to placing a wager.
10.8. Random number generators tested and approved by an Independent Testing Laboratory and maintained by us and/or our third-party service providers will determine the outcome of all games available through the Services. In the event of a discrepancy between the results displayed on your computer and the game records on our server, our records shall be regarded as definitive. FOR ALL GAMES, MALFUNCTION VOIDS ALL PAYS AND PLAYS. A malfunction occurs whenever a hardware, software or other error interferes with the proper and normal game play, payout or result of a wager (i.e., a game attempts to pay out amounts that are incorrect or inconsistent with the rules of the games and the associated pay tables).
10.9. The following provisions apply in the case you become disconnected from our servers during a game play session:
a. If no additional action or input is required by you at the time of disconnection, the game will produce a final outcome (as determined by our or our third-party service provider's random number generator), and when you reconnect to our servers, such final outcome will be available for your review in the history table for the game;
b. If additional action or input is required by you at the time of disconnection in order to complete the game, the game will not produce a final outcome, and when you reconnect to our servers, you can return to the game to complete such action or input necessary to produce a final game result;
c. In the event our Geolocation Technologies verify your physical presence in the Province of Ontario when you initiate a game play session, but later during such session are unable to re-verify your continued physical presence in the Province of Ontario, the game in progress at the time of such failed re-verification will produce a final outcome, if possible, and the game play session will immediately and automatically terminate.
10.10. You agree not to interfere, interrupt, attempt to interrupt, or attempt to manipulate the operations of the Services or the normal play of any of the games in any manner whatsoever. In particular, you agree not to use or attempt to use any artificial intelligence or player assistance software, and instead, will always play personally via the interfaces provided only by us.
10.11. Upon your reasonable request, we will make available to you a copy of your Account statement, detailing your Account activity (including game play history). You may request an Account statement by contacting customer service via Live Chat, Email, or by Phone. You hereby consent to the monitoring and recording by us, our third-party service providers, and the Gaming Regulator of all wagering communications you make through the Services.
11. PROMOTIONS; BONUS MONEY TERMS; BONUS BANK
11.1. From time-to-time, following Gaming Regulator approval when required, we will offer Bonus Money opportunities, Bonus Bet opportunities, profit boosts, odds boosts, sweepstakes, contests, raffles, surveys, and other promotions (each a "Promotion") through the Services. All Promotions will be governed by specific rules that are in addition to these Terms, and all such additional rules are hereby incorporated into these Terms. Always read the terms that apply to a Promotion prior to participating. By participating in any Promotion, you will become subject to those rules in addition to these Terms. At any time and without notice, we reserve the right to terminate, or change the terms of, any Promotion, and to the fullest extent permitted by law, we shall not incur any liability for such a change or termination.11.2. We offer "Bonus Money" and "Bonus Bets" through many Promotions, meaning restricted, non-withdrawable Account funds and Bonus bets. All Bonus Money can be wagered upon both casino (if applicable) and sportsbook. Bonus Bets must be wagered only on the Sportsbook.
Bonus Money and Bonus Bets have no cash value, and cannot be transferred, exchanged, or withdrawn. All Bonus Money will have a "play-through requirement", meaning that the player must meet minimum wagering requirements using the Bonus Money to convert it into unrestricted, withdrawable Account funds (i.e., "cash").
In order to count towards play-through requirements, Bonus Money wagers in the Sports Book must be on games or events with odds longer than -200 (equivalent to decimal odds higher than 1.50). For example: wagers on a game or event with odds of -300 will not be counted towards play-though requirements, but wagers on a game or event with odds -190 will be counted. Any + odds will be counted towards play-through requirements; for example, +100 or +350 odds. The play-through requirements for certain Bonus Money may also require minimum contribution percentages from wagers on certain games or game types (for example: 20% of the play-through requirement must be met through wagers on slots). Bonus Money wagers will be counted towards the play-through requirements only on wager settlement. The play-through and other requirements and restrictions for Bonus Money will always be specified in the rules for each Bonus Money Promotion, but at a minimum, we will always require all Bonus Money to be wagered once before converting to cash. We reserve the right to change the play-through and other requirements and restrictions for Bonus Money at any time, whether or not the Bonus Money is already banked or activated in your Bonus Bank.
To use Bonus Bets, the Bonus Bet must be selected for use through the betslip. The value and expiration date of all Bonus Bets can be seen on the betslip before placement. If a patron is awarded a Bonus Bet for a specific sporting event, league, or pre-match/live, the Bonus Bet will not appear within the betslip unless an eligible wager is on the betslip. Bonus Bets can only be utilized on sports with odds longer than -200 (equivalent to decimal odds higher than 1.50). For all Bonus Bets, only winnings are withdrawable upon bet settlement. The Bonus Bet amount is not included in any returns or winnings. Each Bonus Bet can only be used once and cannot be split between multiple bet placements.
11.3. Cashed out/buy out sports bets placed with Bonus Money do not count towards play-through requirements. Cashed out/buy out amount is returned to the player's bonus balance.
11.4. At any time, we reserve the right to restrict or limit access to or deem you ineligible for any or all Promotion(s), regardless of whether you are able to view and/or access the Promotion(s).
11.5. RSI is not liable for player promotion terms if such wagering limits are applied to a player's sports wager. (See Section 10.2)
11.6. When we offer you Bonus Money, it may be "activated" immediately to begin fulfilling its cash conversion requirements, or "banked" in your Account (your "Bonus Bank") to activate at a later date. Bonus Money banked in your Bonus Bank can be activated at any time prior to its expiration (see Section 11.7.), regardless of the order in which you originally banked it. You may not activate Bonus Money from an additional Bonus Money Promotion until you have met the play-through and other requirements for your already-activated Bonus Money (or the activated Bonus Money has expired).
11.7. As a general rule, Bonus Money will expire thirty (30) days after issuance, whether or not you have already activated it to begin fulfilling its cash conversion requirements. Bonus Bets expire 30 days after issuance or as specified within the Promotion rules. Notwithstanding the foregoing, at any time and for any reason, we reserve the right to amend or cancel any Promotion and/or cancel any Bonus Money prior to its conversion to cash.
11.8. Unless otherwise specified in its rules, each Promotion is limited to one per account.
11.9. In addition to the Promotions, we offer generally to our player population, we may also choose, in our sole discretion, to provide additional Promotions, other Promotions, or comps to a particular player at any time and for any reason. When we offer such Promotions or comps to a player, we are under no obligation to issue the same or similar Promotions or comps to any other player.
12. DEPOSITS
12.1. In order to wager on games or sports events through the Services, you must have adequate funds deposited and cleared. The minimum Account deposit is displayed in the Deposits page. Only wagers placed from your Account will be valid, and any winnings resulting from such wagers will be credited to your Account. You can make all deposits and withdrawals by accessing the Deposits page of your Account through the Services.12.2. To deposit funds into your Account, you can only use a payment method available through the services that is held in your name and registered to the address that you provided at registration. All deposits that you make with us shall be kept separate and distinct from our funds and shall be managed and administered by us or third-party payment processors we have engaged. Funds held in your Account do not accrue interest.
13. WITHDRAWALS
13.1. You may make a withdrawal only from your own Account. In order for you to make a withdrawal from your Account, it must have a withdrawable cash balance (not solely Bonus Money). Financial accounts receiving withdrawals from your account must be held in your name and registered to the address that you provided at registration.13.2. When you wish to make a withdrawal from your Account, we will make payment as soon as reasonably possible, subject to our standard internal processing time (which we estimate to be 3 business days). However, if at the time of a withdrawal request, you have any deposits which are pending receipt of confirmation of funds (e.g., deposits by check, ACH, wire transfer or other deposit methods), we reserve the right, in our sole discretion, to delay any withdrawal payment until such deposited funds have been confirmed. If you have an active wagering bonus at the time of submitting a withdrawal request, any and all incomplete/pending game rounds in your Account, as well as your current active wagering bonus, will be voided. Additionally, you may experience additional delays due to any security or identity verification review we undertake, or whenever any other provision of these Terms allows or requires us to hold a payment. Prior to making payment on any withdrawal request, we reserve the right to verify your identity and/or conduct a security check via any method specified in Section 5 of these Terms. Should you fail to provide us with, or fail to verify the authenticity of, any information requested by us relating to your identity or any deposit or withdrawal method used by you, we reserve the right, in our sole discretion, to deny a withdrawal request. We are not responsible for any third-party financial clearing process that delays your withdrawal.
13.3. It is your responsibility to submit the correct details for withdrawal payments. We are not liable or responsible for reissuing any withdrawal payments made by us to an incorrect Account as a result of incorrect Account details provided by you or a third-party payment vendor on your behalf. An incorrectly issued payment will only be credited to your corrected Account details once we receive confirmation that the incorrectly issued payment has been successfully retrieved.
13.4. During any Cool-Off Period, in accordance with the Regulations, you will be able to withdraw the cash balance of your Account.
13.5. Upon notice of your participation on the Self-Exclusion List, your Account's cash balance, less any Bonus Money and any winnings resulting from wagers of then-activated Bonus Money which has not yet converted to cash, will be mailed in the form of a written check to you at the address of record we have on file for your Account.
13.6. All taxes and fees payable on winnings resulting from wagers in your Account, prizes awarded to you from Promotions, and Bonus Money converted to cash in your Account, and/or any other payments we may make to you, and all associated tax filings, are your sole responsibility. No such winnings, prizes, cash, or payments can be transferred, substituted, or redeemed for any other consideration, except with our prior written consent. We reserve the right to make tax filings or other reports related to your use of the Services or any winnings, prizes, cash, or payments paid to you. We reserve the right to withhold a required percentage of winnings based on Federal, State, and/or local regulations.
14. COMMUNICATIONS OPT-IN
14.1. You expressly agree that as part of the Services you will receive communications by text message, push notification, and/or email, including promotional communications from time to time. You may stop receiving promotional alerts via email by clicking the unsubscribe link contained in such emails or by emailing your request to opt out. You may stop receiving push notifications by disabling push notifications on your mobile device. You may stop receiving promotional alerts via text message by responding "stop" to any promotional text received. You may not opt out of transactional emails.14.2. Company is not responsible for any surcharges you incur from your cell phone or internet service provider as a result of the use of the Services.
15. PRIVACY
Use of the Services is subject to the terms of our Privacy Policy, which are hereby incorporated into and made part of this Agreement. By using the Services, you acknowledge that you have read and agree to be bound by the terms of our Privacy Policy. We reserve the right, and you authorize us, to use information regarding your use of the Services, Account registration, and any other personal information provided by you, in accordance with our Privacy Policy. You further acknowledge and agree that any disputes related to the Privacy Policy, including any breaches in security or privacy, will be subject to the limitations on liability and dispute resolution provisions contained in this Agreement.16. INTELLECTUAL PROPERTY
You acknowledge that all materials on the Services, including the Services' design, graphics, text, sounds, pictures, software and other files, and the selection and arrangement thereof (collectively "Materials"), are the property of the Company or its licensors, and are subject to and protected by United States and international copyright and other intellectual property laws and rights. You will not obtain any ownership interest in the Materials or the Services through this Agreement or otherwise. All rights to Materials not expressly granted in this Agreement are reserved to their respective owners. Except as expressly authorized by this Agreement or on the Services, you may not use, copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works of, reverse engineer, decompile, disassemble, decode, or otherwise attempt to access the source code of, any of the Materials in any form or by any means, without the prior written authorization of the Company. The Company authorizes you to use the Materials only for personal, non-commercial use provided that you keep intact all copyright and other proprietary notices contained in the original Materials. The trademarks, service marks, trade names, trade dress and logos contained or described on the Services are the sole property of the Company and/or its licensors and may not be copied, imitated, or otherwise used, in whole or in part, without the prior written authorization of the Company and/or its licensors.17. USER CONTENT
17.1. Where applicable through the Services (e.g., on a message board, through refer-a-friend/share win features, via chat functionality, via email or other correspondence to us, by creation of a "nickname" or username, etc.), you may be able to post your own content or information ("User Content"). You understand that all User Content, whether you have publicly posted on a forum, posted as part of your public profile or elsewhere, or transmitted to us, is your sole responsibility. If you have any User Content that you would like to keep confidential and/or do not want others to use (including but not limited to, photos, personal information, name, home address, telephone number, etc.), do not post it or submit it for posting to public-facing portions of the Services.Under no circumstances will the Company be liable in any way for any User Content, including, but not limited to, any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed or otherwise transmitted via the Services.
17.2. By posting any User Content through the Services, you hereby grant the Company a royalty-free, fully paid up, perpetual, irrevocable, non-exclusive and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, combine with other works, create derivative works from, distribute, perform, edit and display such User Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You specifically waive any "moral rights" in and to the User Content. You represent and warrant that you own the User Content posted by you on or through the Services or otherwise have the right to grant the license set forth herein, and the posting of your User Content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any User Content you posted to or through the Services.
17.3. You acknowledge and agree that the Company may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process; enforce this Agreement; respond to claims that any User Content violates the rights of third parties; or protect the rights, property, or personal safety of the Company, its users, or the public.
You additionally authorize us to promote the activities you engaged in through the Services through various marketing activities, including without limitation:
17.3.1. news articles posted online and visible to other users of the Services;
17.3.2. leader boards published on the Services;
17.3.3. email or text communications to other users of the Services;
17.3.4. press releases; and
17.3.5. other advertising across all media.
At all times we will use commercially reasonable efforts to keep your identity (other than your Account username) confidential in such activities, unless we otherwise receive your permission.
18. CODE OF CONDUCT
18.1. You agree that you will not use the Services to:18.1.1. upload, post, email, text, or otherwise transmit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially or ethnically objectionable;
18.1.2. harm minors in any way;
18.1.3. impersonate any person or entity, including, but not limited to a representative of the Company, or falsely state or otherwise misrepresent your affiliation with a person or entity;
18.1.4. forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the Services;
18.1.5. upload, post, email, text or otherwise transmit any User Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
18.1.6 upload, post, email, text or otherwise transmit any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
18.1.7. upload, post, email, text, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation;
18.1.8. upload, post, email, text or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, emulate, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
18.1.9. disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Services are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
18.1.10. interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
18.1.11. "stalk" or otherwise harass another user;
18.1.12. solicit, collect, or store personal information or data about other Service users, or disclose another user's personal information or data to any third party;
18.1.13. "bot", "hack", "crack", or otherwise attempt to circumvent any access control, copyright protection or license-enforcement mechanisms associated with or related to the Services;
18.1.14. access the Services by any means except through the interface provided by the Company for access to the Services;
18.1.15. access another user's account or allow anyone to access your account;
18.1.16. create or maintain any link from another website or application to any page or functionality on the Services;
18.1.17. run or display the Services or any information or material displayed on the Services in frames or through similar means on another website or application;
18.1.18. act for or on behalf of anyone other than yourself when creating an Account or engaging with the Services; and/or
18.1.19. cheat, collude, or engage in other fraudulent, illegal, or restricted activity in your play of games through the Services or in your use of any bonus awards or Promotion prizes.
18.2. The Company assumes no responsibility for monitoring the Services for inappropriate submissions or conduct, but reserves the right to do so. If at any time the Company chooses, in its sole discretion, to monitor the Services, the Company nonetheless assumes no responsibility for the User Content, has no obligation to modify or remove any inappropriate User Content, and has no responsibility for the conduct of the users submitting any such User Content.
18.3. Notwithstanding the foregoing, the Company and its designees shall have the right to remove any User Content at any time, without notice and for any reason, including but not limited to, User Content that violates this Agreement or is otherwise objectionable, as determined in the Company's sole discretion.
18.4. If you suspect any player is cheating, colluding, or engaging in any other fraudulent activity in playing games through the Services, it should be reported to us immediately by email to ONsupport@betrivers.ca identifying the player or players' usernames or aliases involved and including a brief description of their suspect activities.
19. PLAYER DISPUTES: CUSTOMER CARE AND DISPUTE RESOLUTION POLICY
19.1. You may contact us at any time using the details set out below should you have questions or need assistance. To provide a better service and for your protection, all communication, including without limitation texts, telephone conversations, chats, and emails, may be recorded and/or monitored by designated staff.19.2. If you would like to make a complaint or dispute related to or arising from your use of our Services and/or with respect to your winnings (a "Player Dispute") you may contact our Player Support services team at any time by contacting us at ONsupport@betrivers.ca. To provide a better service and for your protection, all communication, including without limitation texts, telephone conversations, chats, and emails, may be recorded and/or monitored by designated staff.
19.3. You must notify Player Support within three (3) days of your Player Dispute arising and provide us with enough information and facts about your Player Dispute that we can investigate and provide a response. We may contact you for additional information where required.
19.4. We endeavor to respond to all Player Disputes as soon as possible. If you are not satisfied with the way that our Player Support team handled your Player Dispute, our management may intervene to resolve any outstanding grievance and we will endeavor to satisfy your concern. If, after ninety (90) days, you have exhausted this process without what you believe to be a satisfactory resolution, you may request and receive from us a copy of your case file and escalate the complaint to iGo. To request a copy of your case details, and to officially file an unresolved complaint, please email us at ONcomplaint@betrivers.ca.
19.5. We reserve the right to provide a copy of your complaint and relevant documentation to the Gaming Regulator.
20. LINKS TO THIRD-PARTY WEBSITES
We may offer links on our Services to websites and mobile applications owned and operated by third parties. We provide these links as a convenience to our visitors and users. We do not review the content of such third-party services, and neither endorse, nor are responsible for, any content, advertising, products, services, or other materials on or available from such third-party services. You assume full responsibility for your use of third-party services. Such services may be governed by terms and conditions different from those applicable to our Services or website use, and we encourage you to review the terms and privacy policies of those third parties before using their services. We may also offer links to content created by us and available on other services. If you link to that content, you are responsible for ensuring that you comply with the terms of use applicable to those services while you are using them.21. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company against all claims, demands, causes of action, losses, expenses, damages, and costs, including any reasonable attorneys' fees, arising from, or relating to (i) your use of the Services; (ii) any use of your Account by you or any other person; (iii) any User Content you submit to or transmit through the Services; or (iv) your breach of this Agreement.22. DISCLAIMER; LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:22.1. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OWNERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AND OTHER REPRESENTATIVES, AND THE COMPANY'S VENDORS AND BUSINESS PARTNERS (COLLECTIVELY, "THE COMPANY AND ITS AFFILIATED PARTIES") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
22.2. THE COMPANY AND ITS AFFILIATED PARTIES SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICES, INCLUDING ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION; (II) AS A RESELLER OF ANY PRODUCTS OR SERVICES; (III) FOR ANY DEFECTIVE PRODUCTS OR SERVICES; (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION; (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA; (VI) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (VII) FOR ANY OUTAGE, CYBERSECURITY INCIDENT OR DATA SECURITY INCIDENT; OR (VIII) FOR ANY OTHER MATTER RELATING TO THE SERVICES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, DAMAGE TO OR LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF AN INDIVIDUAL ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE COMPANY AND YOU. THE PRODUCTS, THE INFORMATION AND SERVICES OFFERED ON AND THROUGH THE SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NOTWITHSTANDING THE FOREGOING, THE SOLE AND ENTIRE MAXIMUM LIABILITY OF THE COMPANY AND AFFILIATED PARTIES FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OR CLAIM WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR ANY PRODUCT, INFORMATION OR SERVICE PURCHASED BY YOU FROM THE COMPANY ON THE SERVICES. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID THE COMPANY ANY AMOUNTS FOR ANY PRODUCTS, INFORMATION OR SERVICE PRIOR TO THE DATE ON WHICH YOU FIRST ASSERT ANY CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH THE COMPANY IS TO STOP USING THE SERVICES AND CANCEL YOUR ACCOUNT.
22.3. THE COMPANY MAKES NO REPRESENTATION THAT THE SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE IN ALL PROVINCES, OR THAT THIS AGREEMENT COMPLIES WITH THE LAWS OF ANY OTHER COUNTRY. USERS OF THE SERVICES RESIDING OUTSIDE CANADA DO SO ON THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH ALL LAWS, IF AND TO THE EXTENT LOCAL LAWS ARE APPLICABLE. YOU AGREE THAT YOU WILL NOT ACCESS THE SERVICES FROM ANY TERRITORY WHERE ITS CONTENTS ARE ILLEGAL, AND THAT YOU, AND NOT THE COMPANY, ARE RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE LOCAL LAWS.
MALFUNCTIONS, OUTAGES, CYBERSECURITY INCIDENTS AND DATA SECURITY INCIDENTS VOID ALL PAYS AND PLAYS. IN THE EVENT OF ANY ERRORS, MALFUNCTIONS, VIRUSES OR BUGS, COMMUNICATIONS FAILURE, OR SYSTEMS FAILURE RELATING TO THE SERVICES, AND RESULTING IN LOSS, CORRUPTION, OR MISCALUCATION OF DATA OR WINNINGS OR BONUS MONEY AMOUNTS, TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATED PARTIES SHALL NOT IN ANY WAY BE LIABLE TO YOU, AND THE COMPANY SHALL VOID ALL GAMES IN QUESTION AND PAYMENTS IN RELATION THERETO, AND MAY TAKE ANY OTHER ACTION DEEMED NECESSARY BY COMPANY IN ITS SOLE DISCRETION TO CORRECT SUCH ERRORS. THE COMPANY IS NOT REQUIRED TO PROVIDE ANY BACK-UP NETWORK AND/OR SYSTEMS OR SIMILAR SERVICES. IF ANY SUCH ERROR OR MISCALCULATION RESULTS IN OVERPAYMENT TO YOU OF WINNINGS RESULTING FROM WAGERS ON YOUR ACCOUNT, YOU SHALL NOT BE ENTITLED TO RECEIVE OR RETAIN SUCH WINNINGS, SHALL IMMEDIATELY INFORM US OF THE ERROR, AND SHALL REPAY ANY SUCH WINNINGS TO US (OR THE COMPANY MAY, IN ITS SOLE DISCRETION, DEDUCT AN AMOUNT EQUAL TO SUCH WINNINGS FROM YOUR ACCOUNT, SET OFF SUCH AMOUNT AGAINST ANY OTHER WINNINGS OWED TO YOU, OR TAKE ANY OTHER ACTION NECESSARY TO COLLECT SUCH WINNINGS AS PERMITTED BY THE ACT, REGULATIONS, AND OTHER APPLICABLE LAWS).
22.4. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE EXCLUSIONS AND LIABILITY ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
23. APPLICABLE LAW
This Agreement shall be governed by, and construed and enforced in accordance with, the laws of the Province of Ontario and applicable federal laws of Canada, as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles. The "Disclaimer; Limitation of Liability" provisions of this Agreement are for the benefit of the Company, as defined herein, and each of these entities shall have the right to assert and enforce these provisions directly against you on its own behalf.24. MISCELLANEOUS
24.1. If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in this Agreement, the term "including" shall be deemed to be followed by the words "without limitation".24.2. This Agreement, including the Privacy Policy and other Promotion rules incorporated herein, constitutes the entire and only Agreement between the Company and each user of the Services with respect to the subject matter of this Agreement, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings, written or oral, with respect to the subject matter of this Agreement.
24.3. The failure of the Company to insist upon strict adherence to any term of this Agreement shall not constitute a waiver of such term or limit Company's right thereafter to insist upon strict adherence to that term or any other term of this Agreement.
24.4. If any provision of these Terms of Service shall be determined to be unlawful, void, or for any reason unenforceable, then the unlawful, void, and/or unenforceable provision(s) shall be deemed severable from the other provisions contained herein and shall not affect the validity and enforceability of any of the remaining provisions.
25. HOW TO CONTACT US
If you have any comments or questions regarding this Agreement or the Services, or wish to report any violation of this Agreement, please contact us at the followingEmail us: ONprivacy@betrivers.ca
Write us: Rush Street Interactive
900 N Michigan Ave, Suite 950
Chicago, IL 60611
Please play responsibly. If you have questions or concerns about your gambling or someone close to you, please contact ConnexOntario at 1-866-531-2600 to speak to an advisor, free of charge.
